Shipping Policy

Last Updated: 04-06-2026

Thank you for shopping with [STORE NAME]. We are committed to delivering your orders quickly, safely, and efficiently. Please review our shipping policy below for information regarding order processing, shipping methods, delivery timelines, and related matters.

1. Order Processing

All orders are processed within [PROCESSING TIME] after payment confirmation.

Orders are processed during regular business days only and do not include weekends or public holidays.

Please note:

• Processing times may be longer during peak shopping periods, sales events, or holidays.

• Orders placed after business hours may be processed on the next business day.

• In rare cases, additional verification may be required before an order can be processed.

2. Shipping Methods

We work with trusted courier and logistics partners to deliver orders safely.

Available shipping methods may include:

• Standard Shipping

• Express Shipping (if available)

• Cash on Delivery (COD) (if available)

Shipping options available for your order will be displayed during checkout.

3. Delivery Timeframes

Estimated delivery timelines are:

Domestic Shipping (India)

• Metro Cities: [5-12 BUSINESS DAYS]

• Non-Metro Cities: [12-13 BUSINESS DAYS]

• Remote Areas: [14-16 BUSINESS DAYS]

4. Shipping Costs

Shipping charges are calculated and displayed during checkout.

Standard Shipping

• Cost: [SHIPPING COST]

Express Shipping

• Cost: [EXPRESS SHIPPING COST]

We may occasionally offer:

• Free Shipping Promotion

Any such promotions will be clearly displayed on the website.

5. Order Tracking

Once your order has been shipped, you will receive a confirmation email and/or SMS containing:

• Tracking Number

• Courier Information

• Tracking Link (where available)

Tracking information may take up to 24-48 hours to become active after dispatch.

6. Delivery Delays

While we strive to deliver orders within the estimated timeframe, delays may occur due to:

• High order volumes

• Weather conditions

• Public holidays

• Transportation disruptions

• Customs inspections (for international orders)

• Courier service issues

In such situations, we will do our best to keep customers informed regarding the status of their orders.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

If incorrect or incomplete information is provided:

• Delivery delays may occur.

• Additional shipping charges may apply.

• Orders may be returned to us by the courier partner.

[STORE NAME] is not responsible for delays or losses resulting from incorrect shipping information provided by the customer.

8. Failed Delivery Attempts

Courier companies may attempt delivery multiple times.

If delivery cannot be completed due to:

• Customer unavailability

• Incorrect address

• Refusal to accept delivery

the package may be returned to us.

Additional shipping charges may apply for re-shipment.

9. Lost, Damaged, or Missing Packages

If your package arrives damaged, please contact us within [X DAYS] of delivery.

When reporting damaged or missing items, please provide:

• Order Number

• Photographs of the package and products

• Description of the issue

We will investigate the matter and work toward an appropriate resolution.

10. International Shipping (If Applicable)

For international orders:

• Delivery times may vary by destination country.

• Customers may be responsible for customs duties, taxes, import fees, or other government charges.

• These charges are determined by the destination country and are not included in the product or shipping price unless otherwise stated.

We recommend checking your country's import regulations before placing an order.

11. Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Store Name: trenzovik.com

Email: trenzovik@gmail.com

We are happy to assist you with any shipping-related concerns.